1. What is FTE?
FTE is a venture between Ford and Tickford
which is a new car ownership experience for drivers who are passionate
2. What vehicles are offered through FTE?
FTE will offer
special vehicles aimed at enthusiasts. Initially, these will be the sporty
European styled Cougar and three
versions of the exclusive, high performance T-Series sports
3. How many FTE dealers are
There are currently 18 FTE dealers throughout Australia.
A dealer listing is available on this internet site.
4. What is special about FTE?
FTE is a concept that is
designed to meet the needs of vehicle enthusiasts. FTE is building on the
strengths of Ford and Tickford, tailoring these characteristics to a
5. What service programs are offered by FTE?
FTE has two
exclusive programs, FTE Premium Service and FTE Premium Assist.
All the details about the two programs are available on this internet
6. Does FTE have a customer service number?
FTE has a
dedicated customer service number for any customer enquiries. The number
is 1800 035 666.
7. Can I buy a vehicle over the internet?
Yes, on this site
you can purchase either a T-Series model or a Cougar. Go to the Buy online button and
follow all the steps.
8. What is involved in purchasing a vehicle over the internet?
You will first option and accessorise the vehicle of your choice from
the T-Series or Cougars range. Your
personal details will then be requested, and you will be asked to nominate
your preferred FTE Dealer. A contract
will be presented to you, which if you chose to accept it, is legally
binding. If purchasing a T-Series vehicle, you
will have the opportunity to request your own personal vehicle number.
Your deposit of $1,000 AUD will be requested. Your credit card details
will be secured using Camtech technology. An option will be presented to
you if you wish to apply for financing through Ford Credit. Once all
your details have been processed, you will be sent an email confirmation
of your purchase. Your nominated FTE Dealer will
contact you after this. You can then proceed to the Owners Connection and
register as an FTE member.
9. Where can I get FTE, T-Series or Cougar
FTE merchandise can be bought on this
internet site in the merchandise section.
Otherwise the merchandise can be purchased through FTE dealers.
10. Can I get a brochure?
If you would like a brochure
please contact the FTE customer service line on 1800 035 666 and you will
be sent a brochure.
11. How do I navigate the FTE site?
Getting around the FTE
website is simple. On the top of all pages beyond the home page you will
see text telling you what page you are located in within the site. Under
this text is a series of grey and orange circles. By rolling over or
clicking on these circles you will see the other pages within the section
you are in and be able to click to those pages.
Also at all times the major categories for the site are visible across
the bottom of the screen. For more detailed information on what is in each
category simply drag up the bottom frame by sitting you mouse on the thick
orange line, (holding down the cursor and dragging upwards) and then
clicking on each category to see what is contained within. This frame can
then be scrolled back down to the bottom of the page.